Four companies in the UK can count themselves lucky. An attacker had compromised Inbenta chatbot servers and inserted malicious code into the JavaScript of a chatbot Ticketmaster was using for customer service. In 2013 Yahoo suffered a massive security breach that affected its entire database, about 3 billion accounts — almost the entire population of the web. Not just the UK is handing out large GDPR fines only to reduce them later. The ICO said its investigation found “poor security arrangements at the company” led to the breach. In one of the biggest class-action lawsuit settlements in the United States’ history, Yahoo Inc. has agreed to pay US$ 117.5 million over a series of data breaches that affected its users between 2012 and 2016. Chinese airline Cathay Pacific was fined the DPA maximum in March 2020 for "failing to protect the security of its customers’ personal data." In November 2020, the Regional Court (Landgericht) of Bonn slashed the fine to just €900,000 ($1 million) on the basis that it was disproportionate. The hotel chain was actually only made to pay £18.4million [~$23.7 million] after over a year’s delay. At this point, you have probably heard Google’s cautionary tale. However, the final figure BA has been made to pay was significantly reduced. Ireland fined Twitter over a data breach that led to some private tweets being made public.. In 2020, Equifax was made to pay further settlements relating to the breach: $7.75 million (plus $2 million in legal fees) to financial institutions in the US plus $18.2 million and $19.5 million to the states of Massachusetts and Indiana respectively. The UK’s data protection watchdog ICO (Information Commissioner Office) fined British Airways on July 08, 2019, with £183.39 million (around US$ 230 million) after the airline failed to protect its customers’ data. Two class actions suits were filed in 2018 but later consolidated into one, and January 2020 saw a settlement agreed that would allow all users with Google+ accounts between January 2015 and April 2, 2019, whose non-public information was exposed to receive between $5 and $12 each. The ICO stated that Facebook can retain some documents that the ICO disclosed during the appeal process to use for its own investigation into issues around Cambridge Analytica. Sponsored item title goes here as designed, Supply chain attacks show why you should be wary of third-party providers, The 15 biggest data breaches of the 21st century, Avoiding the snags and snares in data breach reporting: What CISOs need to know. Touchstone was notified about this exposure by the FBI in 2014 but claimed no patient PHI was exposed. The Office of the Comptroller of the Currency fined Capital One $80 million for “failure to establish effective risk assessment processes” when migrating operations to public cloud environment as well as a “failure to correct the deficiencies in a timely manner.”. British Airways is facing a record fine of £183m for last year's breach of its security systems. The total amount of fines is £392,303,087. Just one day after issuing a record-breaking fine to BA, the ICO revealed its intention to fine hotel chain Marriott International more than £99m due to a massive data breach. Under GDPR, the penalties could have been much higher. The ICO said its investigation found the breach compromised customer details, including login, payment card, name, address, and travel booking information which is collected after being diverted to a fraudulent website. In 2016, taxi aggregator Uber had 600,000 drivers and 57 million user accounts breached. An investigation by the Office for Civil Rights found FMCNA had failed to “conduct an accurate and thorough risk analysis of potential risks and vulnerabilities to the confidentiality, integrity, and availability of all of the health information it was storing across its different entities.”. According to the OCC, the bank “failed to exercise proper oversight” of the decommissioning of the centers. In January of 2019, the French DPA, the CNIL, fined the tech giant €50 million for violating the requirements of the GDPR. More normally associated with fines around monopolies and anti-trust, 2020 saw Google agree to pay $7.5 million to resolve a class-action lawsuit over two Google+ incidents. HIPAA failures strike again. However, like with the massive fine the ICO levied against BA, the final penalty was far smaller. The $5-billion FTC fine is nearly 20 times greater than the largest privacy or data security penalty that has ever been assessed worldwide and is one of … Stolen credentials from a third party enabled attackers to enter Home Depot’s network, elevate privileges, and eventually compromise the POS system. Fines. The company had failed to fix a critical vulnerability months after a patch had been issued and then failed to inform the public of the breach for weeks after it been discovered. 6 Times Data Regulators Churned Out High Penalties in 2019, Seven Impactful Cyber-Tech Trends of 2020 and What it Means for 2021, A Look Back at the Top 9 Data Breaches of 2020, Greater Cybersecurity Threat Predictions with a Primer in Machine Learning, ‘DevSecOps’ Mitigates Cybersecurity Risk from Digital Transformation, Managed Security Services: Big Brothers and Guardian Angels, Around 100 Dentist Offices Affected by Sodinokibi Ransomware, Episode #6: How Insurance Fraud is Evolving (and Anti-fraud Measures), 45% companies don’t have cybersecurity leader: Study, Nearly half of companies have suffered a data breach in the past year: Survey, Mobile messaging apps new hideout of Dark Web activities: Study, NSA hacking code lifted from a personal computer in U.S.: Kaspersky, Instagram data breach! US health insurer Anthem suffered a breach in 2015 that impacted 79 million people. Subscribe to access expert insight on business technology - in an ad-free environment. Hackers extracted people’s personal data as well as a loyalty program, payment, and reservation information. That could explain why the struggling airline was given such a large discount off the original amount. Ireland’s Data Protection Commission fined Twitter €450,000 ($547,000) for failing to notify and document a data breach that occurred in January 2019. Ireland's Data Protection Commission fined Twitter €450,000 (~$550,000) for failing to notify the DPC of a breach within the 72-hour timeframe imposed by European Union's General Data … Two months later Google announced a second incident involving Google+ and was shutting down four months earlier than originally stated after another API issue gave developers access to private profile information on 52.5 million users. Data Protection Breach Fines – July 2019. Though incidents have remained a regular occurrence, 2020 has largely been quiet in terms of punitive fines. Data breaches and security incidents are becoming increasingly expensive. Take a look at how data breaches have progressed and how dangerous they are today. In September, Yahoo’s new owner Altaba admitted that it had settled a class action lawsuit resulting from the breach to the tune of $50 million. In October 2019, the two hackers pleaded guilty for their extortion scheme to steal sensitive information of 57 million Uber passengers and drivers. Facebook was slapped with the bill in October over the Cambridge Analytica data scandal, while Equifax was handed the maximum penalty in September for its 2017 breach. The ICO notes that although the breach began in February 2018 – prior to GDPR coming into effect on May 25 – the offending chatbot was only completely removed from Ticketmaster UK Limited’s website in June, and the penalty is issued for the time between. While Morgan Stanley has made a statement saying it does not believe that client information has been accessed or misused as a result of its previous practices, the company is also facing a $5 million data breach suit around these failures. Capital One Financial Corp has agreed to pay an $80 million penalty after the bank suffered a massive data breach that affected more than 100 million customer records in July 2019. The BA fine shows that the regulation does have real teeth and the data protection authorities aren’t afraid to exercises their powers. The breach was the result of an unsecured Amazon S3 bucket that housed credit card applications with names, addresses, zip codes/postal codes, phone numbers, email addresses and dates of birth of customers. This is a significant increase on the maximum fine of up to £500,000 it … That quickly changed after British Airways (BA) was fined a record £183 million [~$230 million] after the airline was fined by the UK’s data protection authority, the ICO, after the Magecart group used card-skimming scripts to harvest the personal and payment data of up to 500,00 customers over a two-week period. Under the UK’s previous Data Protection regulation, the largest fine that could be issued was £500,000. The fine was related to a data breach that occurred in September 2018, exposing around 500,000 customers’ personal information. Fines issued by data protection firms across mainland Europe that related to data breaches had been in the tens or low hundreds of thousands of euros and were in line with the kinds of finds companies were receiving under prior regulations. BA faces £183m fine over passenger data breach ... Mon 8 Jul 2019 05.29 EDT First published on Mon 8 Jul 2019 02.34 EDT. 472. While it didn’t suffer a breach, failure to conduct robust hardware decommissioning processes cost Morgan Stanley after it failed to adhere to expectations from the regulator. More than 50 million credit card numbers and 53 million email addresses were stolen over a five-month period between April and September 2014. Ever since GDPR was launched, data regulators are getting more serious about companies that are not serious about consumer data protection. Sizable fines assessed for data breaches since 2019 suggest that regulators are getting more serious about organizations that don’t properly protect consumer data. Issues listed include failure to effectively assess or address the risks associated with the decommissioning of its hardware, lack of risk assessment and due diligence around using third-party vendors or monitor vendor performance, and failure to maintain an appropriate inventory of customer data stored on the devices. The settlement also requires the company to obtain third-party assessments of its information security program every two years. The ICO stated that Marriott failed to protect its customers’ information, thus violating the GDPR regulations. In February 2018 Fresenius Medical Care North America (FMCNA) was slapped with a bill for $3.5 million after suffering five separate breaches at different company locations between February and July of 2012. The $60 million total is in line with other government fines handed out this year for cybersecurity incidents at financial institutions. Weakly protected and heavily regulated health data cost medical facilities big that year, too, resulting in the US Department of Health and Human Services collecting increasingly large fines. Facebook is set to pay the largest fine imposed on a technology company by the Federal Trade Commission (FTC). The other two breaches involved the loss of unencrypted USBs. On September 7, 2017, the Atlanta-based consumer credit reporting agency disclosed that its databases had been breached between May and June 2017, and hackers had gained access to company data that potentially compromised sensitive information for 143 million American consumers, including Social Security numbers, credit card numbers, and driver’s license numbers. These failures include not preventing unauthorized access to facilities and equipment, failing to encrypt health data, not governing the removal of electronic media holding health data, and having a lack of security incident procedures. But in September, Washington-based health insurance company Premera Blue Cross was fined $6.85 million for HIPAA violations. After months of investigations the ICO have come down hard on two international organisations who have been deemed not to have taken the necessary preventative actions to protect their sizeable customer databases. Computer viruses and cybersecurity incidents have greatly heightened in severity over the years. “Companies that profit from personal information have an extra responsibility to protect and secure that data,” said FTC Chairman Joe Simons. In October 2020 the US Office of the Comptroller of the Currency (OCC) fined the bank $60 million for failing to properly decommission hardware containing wealth management data from two of its US data centers in 2016. The hotel chain was also fined 1.5 million Lira (~$265,000) by the Turkish data protection authority — not under the GDPR legislation — for the beach, highlighting how one breach can result in multiple fines globally. According to a report from IBM, the average cost of a data breach has increased to US$ 3.92 million, which is a 1.6 percent increase in costs in 2018 and a 12 percent rise over the last five years. According to the ICO’s statement, Marriott “failed to undertake sufficient due diligence when it bought Starwood and should also have done more to secure its systems.” Marriott CEO Arne Sorenson said the company was “disappointed” with the fine and plans to contest the penalty. Approximately 339 million customer records were exposed during the breach, of which around 30 million related to residents of 31 countries in the European Economic Area, and 7 million related to UK residents. Credit reporting agency Equifax has … Equifax data breach FAQ: What happened, who was affected, what was the impact? We’ve also added a bonus prediction, by Experian’s dark web expert, as breaches and the dark web are intertwined today with consumers’ information being exposed in a data breach ultimately ending up on the dark web for sale. 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